Common issues
FAQs
- How do I add a new user?
- How do I create a new user group?
- How do I delete a user?
- How do I change the welcome message?
- How do I change the background image?
- How do I change my font/colours/logo?
- Can I change which fields are shown in List view?
- Where can I change my notifications settings?
- Why am I not receiving email notifications?
- I'm receiving too many notifications - help!
- What file formats can be uploaded to ResourceSpace?
- Is it the same process to make a batch upload as it is to add a single resource?
- How do I publish resources that have been uploaded in bulk?
- How do I check for duplicates?
- How do I edit multiple resources at the same time?
- I've missed out an important keyword. Can I add this to my resource(s) after I've published them?
- How do I delete resources? Is there a batch delete option?
- How do I delete resources from the system permanently?
How do I delete a user?
To delete a user it’s Admin>Users and then click on the username of the user you’d like to remove. Scroll down and you’ll see the ‘Status’ drop down. Here you can change the status to ‘Disabled’ to prevent the user from accessing their account whilst retaining all data - then scroll down and click ‘Save’.
Otherwise, you can tick the box next to ‘Tick to delete this user’ and save and this will permanently delete the user and all associated data. Any files they’ve uploaded will remain in the system but the data in the ‘Contributed by’ field for those files will be lost.